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There is much I did not know about Anne Gefell. I knew she was involved in her church choir, but I did not realize the depth of that involvement. Nor did I know how talented a singer she was. I knew of her involvement in environmental issues (and I recall her talking about the St. Lawrence River/Save the River efforts), but I did not appreciate the intensity of her engagement with our living environment. I knew she had a warm and caring family, but it wasn't until I had a chance to meet them that I gained direct knowledge of how close they were. I didn't know about her participation in many, many social action and social justice activities. Anne worked hard to make the world better. But I did know that she had a broad and deep knowledge of multiple and diverse areas. She knew better than anyone else I can name how Columbia 'worked'. She had a passionate commitment to helping those of us -- faculty, staff, students, administrators -- who worked with her, and her help was absolutely invaluable. I know that she was someone I relied upon to help keep me sane. Her office was often a refuge; a place where I could retreat and receive actual words of wisdom. Anne was one of the wisest of women I knew. And I know that Anne was a true friend, a real friend. I will treasure her smile and her shared laughter as long as I live. She made the world better by being here. The death of someone -- a family member or a close friend, or even someone we don't know but admire -- causes us to reflect on what we know, and what we will do with that knowledge. As we age, holes and gaps appear. How will we fill them? Anne I really miss you.